Browsing by Author "Gunasekara, U.L.T.P."

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Challenges in the Adoption of Computerized Accounting Systems in Small and Medium Enterprises of Sri Lanka
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2021) Wanigasooriya, W.A.S.S; Gunasekara, U.L.T.P.
Use of Computerized Accounting Systems (CAS) are popular among business entities since they provide with numerous advantages such as speed, accuracy, legibility, efficiency, up-to-date information, cost savings etc. However, in the Small and Medium Scale Enterprises (SMSE) in developing countries such as Sri Lanka are still behind in adopting computerized accounting systems due to many reasons. Further, there are very few studies in this area specially studied the challenges in the adoption of CAS in SMSE sector. Therefore, this study aims to identify and understand the challenges in the adoption of CAS in SMSEs of Sri Lanka and to test the impact of cost to be borne in the adoption and maintenance, number of employees, size of the organization, and users’ perception on the adaptation process. Further this study uses the quantitative research approach using a questionnaire survey. Data is collected through 100 SMEs representing manufacturing, trading and services sectors in Western Province, Sri Lanka. This study contributes to the on-going literature on the CAS and the users to improve the systems to a better level.
Determinants of customer satisfaction for online shopping
(Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2022) Dilshan, H.Y.D.; Gunasekara, U.L.T.P.
With the development of the Internet infrastructure, online shopping is becoming a regular shopping behaviour around the world. Therefore, there is a need of investigating how customers experience this new mode of shopping. Customer satisfaction with online shopping is dependent on several factors. Since the COVID-19 pandemic, there has been a tremendous intensification towards online shopping, making customer satisfaction a significant catalyst for online businesses, and it serves as an indicator to manage and improve business performance. This study examined the determinants that could influence online shopping satisfaction by taking a sample of university students. However, consumer satisfaction depends on what the consumer expects from shopping online: information, convenience, low cost, and time, or the availability of products and services. This study aimed to explore the antecedents that influence online customer satisfaction. Convenience sampling was used to gather data from individuals who were conveniently available to take part in the study. A total of 103 questionnaires were handed over to respondents. All the data that are obtained, along with the factors, are analysed and interpreted by different statistical techniques using SPSS version 24. This study utilised descriptive and multiple regression analysis to test the seven hypotheses. Customer satisfaction has been identified as an important phenomenon in relation to online shopping. The investigation of what causes customer satisfaction has become paramount for the further improvement of online businesses.
The Effect of Fraud Risk Management Practices on the Financial Performance of Commercial Banks in Sri Lanka
(Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2023) Wijethilaka, B.D.N.; Gunasekara, U.L.T.P.
This study examines the effect of fraud risk management practices on the financial performance of commercial banks in Sri Lanka. The sample consists of 24 licensed commercial banks in Sri Lanka. Primary was used for the study and multiple linear regression analysis was used to identify the effect of fraud risk management practices on the financial performance of commercial banks in Sri Lanka. Primary data was collected using structured questionnaire. The collected data was analyzed using the Statistical Package for Social Sciences (SPSS) version 23. Regression analysis was used to quantify the effect of the dependent variable and the independent variables. Financial performance of commercial banks became the dependent variable and fraud risk management practices as the independent variables. Fraud risk management practices measured by preventive, detective and Responsive. And also financial performance of commercial banks as measured by ROA. This study targeted Internal Audit officers and bank officers in the internal audit department of the Commercial Banks in Sri Lanka. The study is based on a sample of 110 Internal Audit officers and bank officers in the internal audit department. Out of the sample size 102 questionnaires were duly filled. The study concluded that there is a positive effect of fraud risk management practices on the financial performance of commercial banks in Sri Lanka. This implies that the concerted efforts in fraud prevention, detection, and response contribute to enhanced financial outcomes for these institutions. The findings underscore the importance of a holistic and proactive approach to fraud risk management in the banking sector. The identified practices not only serve to mitigate the impact of fraud but also positively influence the overall financial health of commercial banks.
Effect of misrecognition of assets
(Department of Accountancy, University of Kelaniya, 2014) Abeyrathna, T.M.N.B.; Gunasekara, U.L.T.P.
The Effects of Occupational Stress on the Job Performance of Police Officers in Sri Lanka
(Srusti Management Review, 2023) Ratnayake, S.B.D.C.; Gunasekara, U.L.T.P.
Stress is common and general among the people in the world. It is experienced by every person physically and mentally in their day-to-day life. Hence, Policing is widely considered to be one of the most stressful occupations, wherein organizational and operational stressors put law enforcement officer’s physical and mental health at risk. Occupational stress badly affects performance, and many studies revealed that the level of stress experienced differs with the type of job. Accordingly, this research paper demonstrates how Police Officers experienced occupational stress and its impact on their performance. This study is a mixed method study using quantitative data gathered from a questionnaire and qualitative data from five in-depth interviews. A sample of 110 police officers from other ranks was taken from the central province of Sri Lanka. Findings showed that lack of resources mainly influenced police performance. In contrast with previous empirical work, the findings demonstrate that operational issues and less career growth have an adverse influence on police performance. This study has drawn the linkage between organizational stressors, operational stressors and police performance of other rank officers in the Sri Lanka context. This research was based on the data of central province officers only is a limitation. Also, the findings are limited to the other ranking officers and therefore future research directions could be focused to the inspectorate officers, senior gazetted officers.
An Empirical Analysis of Factors Affecting on Perceived Career Choice of Accounting Undergraduates in Sri Lankan State Universities
(Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2023) Nimsara, P.S.S.; Gunasekara, U.L.T.P.
This research study mainly focuses on the factors affecting the perceived future career choice of accountancy undergraduates in Sri Lankan state Universities. Pursuing a career is one of the most difficult obstacles that university students face after graduating from their studies. To achieve these goals, students must analyze a variety of criteria and consider decision-making actions in the face of pressure from unique parties. The main objective of this study was to identify the factors affecting the perceived future career choice of accountancy undergraduates of Sri Lankan universities. In a way, the present study is initiated on factors affecting on perceived future choice of accountancy undergraduates in Sri Lankan state universities with a sample of 405 respondents who are following the accountancy degree in the state universities. There are 15 state universities in Sri Lanka. The researcher has issued structure-based questionnaires to collect the data from respondents. Eight components have been used to measure the affecting factors. Recommendation of the teachers, recommendation of the friends, parental pressure, high earning potential, reputation of the company, previous work experience, high status of jobs, and years of formal education required. The study's conclusion findings demonstrate that high earning potential, corporate reputation, and job status were major factors influencing perceived future career choice. Further investigation indicated that the influence of teacher, friend, Parent pressure, previous work experience, and years of formal education required differed greatly. It was mentioned that people in professions and personalities who are role models of their careers as per the overall objectives of the students have a significant impact on the student's career decisions.
Enhancing Audit Efficiency and Accuracy through Artificial Intelligence
(Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2023) Thakshila, M.A.T.; Gunasekara, U.L.T.P.
This research investigates the current state of adaptation of artificial intelligence (AI) adoption within the auditing sector, shedding light on the perspectives and practices of auditors across various roles and experience levels. The study employs a mixed-methods approach, combining quantitative data gathered through a structured questionnaire with qualitative insights derived from thematic analysis. The participant profile unveils a diverse representation of the auditing profession, encompassing roles from audit firm partners to supervisors and spanning experience levels from less than 5 years to more than 15 years. The distribution among small, medium, and large audit firms ensures a comprehensive exploration of AI adoption trends. Most participants find themselves in the initial stages of AI adoption, with a notable inclination toward tools like Chat GPT and Chat GPT Excel, signifying a sector in transition. Efficiency improvement emerges as the driving force behind AI adoption, aligning with the practical needs of audit firms seeking to enhance productivity. However, challenges such as integration issues, data privacy concerns, and skill gaps highlight the complexities associated with incorporating AI seamlessly into audit workflows. Qualitative findings further enrich the analysis, uncovering themes related to perceived efficiency gains and the varied impact of AI technologies on accuracy. Participants consistently emphasize the transformative effect of AI adoption on the efficiency of audit processes, indicating a positive shift in the pace and effectiveness of procedures. The exploration of accuracy reveals a spectrum of opinions, emphasizing the importance of a nuanced understanding of the contextual conditions influencing the relationship between AI adoption and audit outcomes. The implications of these findings extend to both practice and policy, offering valuable insights for auditors, audit firms, and policymakers involved in shaping responsible AI use in auditing. Recommendations guide auditors in strategic AI adoption and skill development, while educators are encouraged to incorporate AI-related skills into curricula. Acknowledging limitations, the research suggests avenues for future studies, including longitudinal analyses and cross-industry comparative studies, contributing to the ongoing discourse on AI's role in reshaping auditing practices.
Factors Affecting Customer Preference for Internet Banking
(Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Madushanka, G.G.A.S.D.; Gunasekara, U.L.T.P.
Internet banking is improving at a reasonable level in Sri Lanka compared to other countries. Banks are taking numerous steps to widen this concept among their customers. This study examined the factors affecting customer preferences for internet banking. Sample consisted of hundred and seventy customers of five commercial banks in Sri Lanka. Survey method was used for collecting data. Constructs such as convenience and flexibility, transaction related benefits and service security were taken in aligning with literature. Hence, the study will deepen the understanding of specific factors supporting customer adoption of internet banking in Sri Lanka. According to the findings convenience and flexibility and service security significantly affect customer preference and transaction related benefits are not significant to customer preference. Additionally, it was identified that lack of knowledge on facilities of e-banking compared to traditional banking is one of the prominent reason for less usage of Internet Banking in Sri Lanka. This research provides banking institutions with significant information on various aspects that need to be highlighted in their banking communications strategies to increase the adoption rate of internet banking services. Findings provide valuable insights to the banking industry and also urge upon reshaping their promotional strategy in relation to internet banking services.
Factors Affecting Financial Literacy of University Undergraduates & Its Impact on Investment Behavior
(Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2023) Silva, S.C.D.; Gunasekara, U.L.T.P.
Due to the lack of financial knowledge, investors are not able to furnish and utilize their invested funds in the investment. Financial literacy is an important thing since all people have to make decisions that are related to financial matters like day-to-day economic activities and investment activities. The main purpose of this study is to identify the factors affecting the financial literacy of university undergraduates and its impact on their investment behavior. In addition to that researchers evaluate the level of financial literacy of the undergraduate as well. Gender, Level of Study, Field of Study, and Parents' monthly income were evaluated against the dependent variable. A sample of 148 undergraduates who participated in government universities was used for the research. Primary data were collected using a questionnaire, which consisted of 21 questions and was used to get data on both independent and dependent variables. The data were analyzed from a Statistical Package for Social Scientists (SPSS) Software. The data analysis included validity analysis, descriptive analysis, t-test, and ANOVA. The findings show that there is a significant relationship between gender and financial literacy of undergraduates and their investment behavior. Further, this study shows that male undergraduates have invested in risky investments more than female undergraduates. We identified that overall undergraduates have a high level of financial literacy. However, there is no relationship between the income level of parents, Level of study, and field of study on the financial literacy of university undergraduates. University undergraduates exhibit a nuanced investment behavior, displaying a blend of caution and exploration. With a predominant focus on secure savings and short-term goals, coupled with a curiosity for higher-risk investments driven by personal interests, these students showcase a diverse approach that emphasizes stability alongside calculated ventures into potential growth opportunities.
Factors Leading to Business Process Outsourcing Decisions in Sri Lankan Hotel Industry
(4th International Conference for Accounting Researchers and Educators, Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2018) Geethika, B.K.S.; Gunasekara, U.L.T.P.
This research tried to find the factors affecting to BPO (Business Process Outsourcing) decision in Sri Lankan Hotel Industry. Further the study expected to identify the activities which were highly possible for outsourcing decisions. By employing the resourced based view (RBV) as a theoretical basis, this study identified two important factors that lead to outsourcing decision in companies in hotel sector. It does so by describing some basic assumptions of the resource-based view. Two factors are proposed as determinant for outsourcing decision. They are company core competence and capability. Literature claimed that both of these two factors play an important part in the decision-making process in selecting an external provider for organizational activities. Sample consisted of six hotels which are ranked as 3-5 stars. Semi-structured interviews were used to gather primary data and the secondary data was obtained from relevant published reports written on evaluating the factors and areas of activities for outsourcing in the hotel industry. The executive categories of staff members who are responsible in making outsourcing decisions were interviewed. Finally, it was concluded that the factors: core competence and capability have a significant impact on the BPO decision and the hotels have been concentrating on their non-core functions such as hotel housekeeping and food and beverage, laundry and IT as possible outsourcing areas of activities. The study suggested managerial implications and future research directions
How Business Planning Affect on Financial Performance with regard to Sri Lankan Western Province Manufacturing SME’s
(Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Chathurika, H.A.H.; Gunasekara, U.L.T.P.
This paper reports the impact of business planning on key financial performance in Sri Lankan Small and Medium Enterprises. Business planning is a critical activity and it is differently considered as an essential tool to initiate and manage a business successfully. The study expected to examine the availability and nature of the business plan and its impact on key financial performances of the businesses were evaluated. Major performance indicators such as ROI, Profit Growth Rate, Asset Turnover Ratio, Payback Period and Current ratio were measured against business planning. The data were collected through primary sources and secondary sources including journals, research papers and a questionnaire. Eighty entrepreneurs have been selected as the sample. The sample represented the manufacturing SMEs in urban areas in the Western Province since most of the rural SME’s rarely practice Business Planning. The study explored that the comprehensiveness of the Business Planning is at average level denotation that they prepare moderately comprehensive Business Plans. Further the results suggested that there is a significant relationship between the nature of the business plan and the financial performance of the business.
The impact of bank internal factors on the profitability of commercial banks in Sri Lanka: with special reference to the selected listed commercial banks in Sri Lanka
(Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2022) Sanjeewani, K.L.M.; Gunasekara, U.L.T.P.
The banking sector is considered as one of the most vital sectors for the national economy, as it is considered a lifeline for the state's economic activity through the mediating role it plays in collecting deposits from individuals and companies that own money and providing loans to the government, companies, and individuals that need these funds. Maximizing profits in commercial banks is restricted by many considerations. Maintaining sufficient liquidity and striving for the safe use of funds, ensuring the rights of depositors, and avoiding many risks limit the commercial bank's ability to maximize profits. The aim of this study is to examine what extent bank internal factors impact on the profitability of commercial banks in Sri Lanka. Capital adequacy, Operating cost efficiency, Non-performing loans, Bank size, Liquidity, Assets Quality and Managerial efficiency are considered as bank internal factors while Return on assets is considered as a profitability measure of this study. Panel data has been collected from published financial statements of ten commercial banks listed on the Colombo Stock Exchange (CSE) for the period of ten years from 2015 to 2019. Fixed effect and random effect models are performed to investigate the best model to evaluate the impact of bank internal factors on profitability. The results of the study reveal that the random effect model is the best model using the Hausman specification test. As per the random effect model, capital adequacy has a positive and significant impact on profitability while non-performing loans and operating cost efficiency have a negative and significant influence on profitability. The rest of the selected variables such as bank size, liquidity, assets quality and managerial efficiency don't have any significant impact on the profitability of commercial banks in Sri Lanka. The finding of this study provides information to present and future investors for making the best decision on which internal factors should be well analyzed when they make investments on the banking sector in Sri Lanka.
Impact of board characteristics on bank performance: evidence from commercial banks listed in CSE
(Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2022) Saliya, S.G.D.T.; Gunasekara, U.L.T.P.
This study aims to determine the Impact of Board Structure on the Performance of Commercial Banks listed on the Colombo Stock Exchange. To get efficient Performance through the best corporate governance the full list of licensed commercial banks listed in CSE was selected as the sample. The data is collected from 2012 to 2021 from the annual reports, audited financial statements, websites & CSE websites. They are all secondary data sources. This study uses the company's performance based on the following financial performance measures: return on assets (ROA) and return on equity (ROE) and board structure consisting of board size, board independence, executive directors, board meetings, gender diversity and advanced education of the board. Bank asset size and bank age were used as the control variables in this study. Many of the studies discovered how board characteristics impact firm performance, but very few studies were done for the banking sector in Sri Lanka. The regression modelling was done for identifying the relationships between board characteristics and bank financial performance. The study's findings suggest that the frequency of board meetings, gender, advanced education and board independence have a positive substantial influence on ROE & ROA. And board size has a negative substantial influence on ROE & ROA. But there is no significant relationship between the size of the board and bank performance. Additionally, the asset size of the bank and the age of the bank have a positive and significant impact on ROA & ROE. This study contributes to the literature on corporate governance and bank performance by providing the framework that affects the relationship between board structure and bank performance in the context of listed commercial banks. The findings of the study are important for policymakers, investors, regulators, and other bankers of the country. Commercial banks would put more attention on the structure and quality of the board to improve their performance
The impact of cash conversion cycle on firms’ profitability: a study of food, beverage and tobacco companies listed in CSE
(Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2022) Imanjalee, I.H.; Gunasekara, U.L.T.P.
One of the most popular metrics for assessing and measuring the risks and returns related to liquidity management is the cash conversion cycle (CCC). Every business organization must keep an eye on the elements affecting profitability because they are all highly concerned with how to maintain and increase profitability. The objective of this study is to empirically find the effect of the cash conversion cycle on the corporate profitability of the Food beverage & Tobacco companies listed in CSE. The profitability was measured in terms of Return on Equity (ROE) and Return on Assets (ROA). The CCC was determined by the Inventory Conversion Period (ICP), Debtor Conversion Period (DCP), and Payable Conversion Period (PCP). Analyzing a sample of 20 randomly drawn companies listed in Colombo Stock Exchange (CSE) in Food beverage & Tobacco companies over ten years from 2012 to 2021. This research is using secondary data. Data are gathered from the published annual report of the companies on CSE website. The influence and association between CCC and profitability were estimated in this study using statistical methods of regression and correlation.
The Impact of Cash flows and Firm’s Performance Evidence of Food, Beverage and Tobacco Companies Listed in CSE
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2021) Dayarathne, I.D.Y.Y.; Gunasekara, U.L.T.P.
Studying the relationship between cash flows and firm performance in food, beverage and tobacco companies in Sri Lanka is significant since it is less researched area by most of the scholars. Some studies found positive relationship between cash flows and firm performance while some other studies found the negative relationship. These inconclusive findings created a gap in the literature leading to further inquiries in this area. All the Food, beverage and tobacco companies listed in Colombo Stock Exchange are taken as the sample of this study. This is a quantitative study and utilized secondary data. Data collected from the annual reports and the duration under study was the period between 2015- 2020. Three dependent variables are cash flows from operating activities, investing activities and financing activities. Return on assets and return on equity used as dependent variables to measure the firm performance. Descriptive statistic, correlation amount, R square amount, sig. value and regression equation used for this analyze. The findings may have implication for making numerous financial decisions.
The impact of corporate governance on the financial distress evidence from listed nonfinancial companies in Sri Lanka
(Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2022) De Silva, S.R.; Gunasekara, U.L.T.P.
Corporate governance (CG) is the relationships between corporate management, shareholders, boards, and other stakeholders. This relationship influences how the objectives of a business are set and achieved, how risks are monitored and assessed, and how internal performance is optimized. Finally, it signals that the organization is well-managed and that the interests of management are aligned with external stakeholders. The role of CG in times of financial difficulty is examined in this study to complement and contribute to the existing literature since many studies showed diverse findings. The objective of this study is to determine how corporate governance characteristics affect the financial distress of non-financial listed companies in Sri Lanka. The study considered 50 listed companies as the sample over the period of fifteen years starting from 2007 to 2021. Block holder ownership, board independence, CEO duality and Audit quality measure the CG while the Alman Z score model measures the financial distress. The results concluded that good CG characteristics lead to better financial status with a reduced likelihood of financial distress. In particular, the result shows a significant negative impact of block holders on financial distress because monopolistic decisions are made by block ownership to further their interests. Audit quality plays a significant negative impact on the likelihood of financial distress, While the board independence and the CEO duality both had a positive and significant impact on the likelihood of financial distress. The results of this study give business managers and investors greater knowledge in formulating CG policies and predictions of future financial distress. Additionally, this study benefits in developing long-term corporate governance strategies for dealing with financial distress.
Impact of Demographic Factors on Investment Decisions: Evidence from Individual Investors in Colombo Stock Exchange
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2021) Gunasekara, U.L.T.P.; Sandamali, J.A.H.
Literature describes when individual investors make investment decisions, their demographic factors make influence in numerous ways. Studies found different demographic factors make different effects for such decisions. Therefore, this research, expected to investigate the impact of demographic factors such as Age, Education Qualification, Income Level, Investment experience and Occupation on the decision making of individual investors’ who are actively involved in trading in the Colombo Stock Exchange (CSE) in Sri Lanka. The sample consists of 200 individual investors engaged in trading in the CSE using convenient sampling. A self- developed five-point Likert scale questionnaire was used to measure variables and data analyzed using the Pearson’s correlation and the multiple regression analysis. The results suggest that there is a significant impact for individual investment decision by the demographic factors - age, educational qualification and investment experience. But other demographic factors- the income level, occupation has moderate but significant impact on investment decision making by the individual investors in Colombo Stock Exchange. The implications are useful for the CSE authorities, the potential investors the financial providers to assess the behaviors of individual investors.
The Impact of E-Banking Practices on Customer Satisfaction in Public Sector Banks in Sri Lanka
(Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya Sri Lanka, 2023) Jayarathna, H.A.S.U.; Gunasekara, U.L.T.P.
An extensive literature review was conducted to understand the existing knowledge, theories and practices regarding e-banking practices, customer satisfaction and public sector banking industry in Sri Lanka. This was the basis for developing the research framework and helped identify gaps in the existing literature. The research methodology is quantitative methods. Structured surveys were used to gather primary data from a subset of customers of Sri Lanka's public sector banks. Primary data were collected through structured surveys distributed to a specific sample of customers from public sector banks in Sri Lanka. The purpose of this survey is to measure customer satisfaction levels, assess usage of e-banking services, identify challenges faced by customers and understand their perception of e-banking practices. Quantitative data analysis techniques such as regression analysis, correlation analysis, and descriptive statistics were used to analyze the survey responses and draw meaningful conclusions regarding the impact of e-banking practices on customer satisfaction. Research findings revealed that while there is significant inclination towards e-banking services among customers, challenges such as limited awareness, security concerns and usability issues have hindered the full uptake and satisfaction of these services. The study on e-banking practices such as online banking, ATM and CDM services, Mobile banking and digital wallets and payment applications showed significant interest among customers in public sector banks in Sri Lanka. By improving awareness, simplifying interfaces and security measures, e-banking practices can be improved, fostering greater customer satisfaction.
The Impact of E-Service Quality on Customer Satisfaction in Internet Banking: Special Reference to Licensed Commercial Banks in Sri Lanka
(Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2021) Anuttara, R.M.D.; Gunasekara, U.L.T.P.
Internet banking is most popular banking tool and it is considered as one of the main services introduced by the banking industry today. Bankers offer electronic services or E services via internet banking to improve the customer satisfaction by providing more efficient and convenient service. Therefore EService quality is considered as the most prominent in gaining customer satisfaction. Although service quality is most researched, E-Service quality is given less attention among the researchers as well as in literature. This study is aimed to examine the impact of E-service quality on customer satisfaction among licenced commercial banks in Sri Lanka. The study is used Efficiency, System availability, Fulfilment, Privacy, Responsiveness, Compensation, and Contact as E-service quality dimensions. The respondents include 100 customers who are using internet banking service in randomly selected Licensed Commercial Banks in Sri Lanka and data is collected through a structure questionnaire. The correlation analysis and regression analysis are employed for analyse data. The study findings of the study will have implications to the bankers for improving E-services quality and propose more quality oriented E service interventions to enhance customer satisfaction.
The Impact of IFRS Convergence on Impairment of Trade Receivables of Finance Companies
(Department of Accountancy, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2016) Jayarathne, I.M.I.H.; Gunasekara, U.L.T.P.
The IFRS convergence is an excellent decision to be in line with the global trend to enable a common language for financial reporting process. Due to this major breakthrough, companies in Sri Lanka can now enjoy a common, high quality and internationally accepted set of accounting and financial reporting standards. The convergence with the internationally accepted standards is also seen as an initiative to bring in ‘more credibility’ to financial reporting in the country. This study mainly focused on the Impact of IFRS Convergence on Impairment of Trade Receivables in financial companies in Sri Lanka. The pre-test and post-test methodology was applied to make a comparison between before and after the implementation of IFRS, and then to identify its impact on Impairment of Trade Receivables. Since most of finance companies undergo this matter as a major issue, the study is significant in evaluating the impact of IFRS Convergence, and find out any feasible solution for this issue. The findings showed that IFRS convergence negatively affect the companies’ impairment of trade receivables. Further it specifies that new transformation of accounting policies badly influence the key performance indicators, demonstrating that the investors should be attentive in the risk allied with trade debtors.