Browsing by Author "Wijayanayake, A"

Filter results by typing the first few letters
Now showing 1 - 2 of 2
  • Thumbnail Image
    Item
    A combined Approach of Analytic Hierarchy process and Decision-Making Trial and Evaluation Laboratory Methods for Evaluating Key Success Factors of Third-Party Logistics Service Providers
    (IEOM Society International, 2021) Perera, T; Wijayanayake, A; Wickramarachchi, R.
    This study aims to evaluate key success factors associated with the third-party logistics (3pL) service providers in Sri !1tru.This study used the systematic literature review and expert's opinlon to"identi$ tt. t.y success factors of third-party logistics industry in Sri Lanka. In total, 20 key rr...r, factors were obtained, and those key success factors were grouped into four categories as organization strategy, management and process, human resources and customer o-rientation' The study used the Q-sort technique to gr*p key-success factors into four categories and Analytic Hierarchy Process (AHf) to identiflz the priorities of thi key ,u"..r, factors. Decision Making Trial and Evaluation Laboratory (DEMATEL) method used to identify the interelationships among the key ,r.r.r, factors in each category' The result shows that business expansion, technology and automation, internationalizationof operations, management and leadership style are the most important key iuccess factors in the Sri Lankan third-party logistics industry' The outcomes ofthis study can help managers/practiiioners to formulate flexible decision strategies for performance better in their third-party logistics firms and experience a competitive advantage against the competitors.
  • Thumbnail Image
    Item
    Framework for Measuring Sustainability Performance of Logistics Service Providers- A Systematic Review of Literature
    (Faculty of Commerce and Management Studies University of Kelaniya, Sri Lanka, 2020) Prabodhika, A. P. K. J.; Niwunhella, D. H. H.; Wijayanayake, A
    Sustainability and sustainable development have become a buzzing topic in today's business world. Business organizations are more inclined towards making themselves economically, socially, and environmentally more sustainable. With the introduction of concepts like “Sustainable Supply Chain Management” organizations have determined to not only make themselves sustainable but to make the whole supply chain sustainable as well. As part of the supply chain, Logistics Service Providers (LSPs) are no exception. With the pressure from the internal and external stakeholders such as Government, Non- Government Organizations (NGOs), public authorities, LSPs are more inclined towards making themselves more sustainable and ‘being sustainable’ has become a competitive advantage for them now. To measure and evaluate the sustainability performance, various frameworks and standards have been introduced. This paper reviews the available literature from 2010 to 2019 under logistics service providers, sustainability, and sustainability performance evaluation. This study was conducted through a systematic review of the literature and presents various sustainability indicators used by researchers, sustainability performance evaluation models, and frameworks and the approaches used by researchers in developing those models and frameworks for the logistics service providers and the supply chain as a whole. The review brings up the importance of further analyzing and testing those proposed models and frameworks using case studies and the need for incorporating opinions of stakeholders when developing the models for the evaluation of sustainability performance and frameworks.