11th HRM Student Research Symposium 2024

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    IMPACT OF EMOTIONAL INTELLIGENCE ON EMPLOYEE PERFORMANCE WITH THE MEDIATING EFFECT OF CREATIVITY: A STUDY OF EXECUTIVE LEVEL EMPLOYEES IN ABC (PVT) LTD IN TIRE MANUFACTURING INDUSTRY IN SRI LANKA
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Gunarathne, R.B.I.R.; Jayasinghe, C.
    This research aims to examines the impact of emotional intelligence on employee performance in executive level employee category in ABC Pvt Ltd, a tire manufacturing company in Sri Lanka, emphasizing the mediation role of creativity. Emotional intelligence, which comprises empathy as well as self-awareness, is increasingly taken to be one of the key determinants of performance, not least in fast-changing organizational environments that are now common. Such relationship can further be empowered toward innovation and problem-solving with creativity. For this using a quantitative cross sectional survey design, 300 executive staff members were the population and a sample of 169 employees were taken. A structured questionnaire measuring emotional intelligence, creativity, and employee performance using a 5-point Likert scale was used to collect data. Statistical analysis performed included correlation and regression through SPSS for establishing relationship and hypotheses testing. Findings of the research demonstrated that emotional intelligence is a significant positive contributor to employee performance levels. This also favors creativity, which influences employee performance. Creativity served as a key mediator in strengthening the relationship between emotional intelligence and its performance outcomes. These results underline the importance of emotional intelligence and creativity in enhancing organizational efficiencies and innovations. This study has identified as crucial emotional intelligence and creativity in enhancing employee performance in the manufacturing sector. Organizations should then consider the necessity of emotional intelligence and creativity development through training and leadership development programs for better productivity and innovation.
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    IMPACT OF EMOTIONAL INTELLIGENCE ON ORGANIZATIONAL COMMITMENT WITH THE MODERATING ROLE OF PERCEIVED ORGANIZATIONAL JUSTICE: A STUDY OF ABC TELECOMMUNICATION COMPANY
    (Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Kumara, R.S.K.R.N.; Jayasinghe, C.
    Previous scholars have identified organizational commitment as an essential tool that can increase retention and reduce turnover rates and improve other overall employment factors. However, the biggest problem facing the industry today is the high employee turnover rate, but significantly, managerial level employees have higher commitment than the other level. This study aims to explore the impact of emotional intelligence on organizational commitment and the moderator role of perceived organizational justice in the above relationship, considering management level employees in ABC Telecommunications Company in Sri Lanka. Although the relationship between organizational commitment and emotional intelligence has been confirmed in the Western literature, it has been relatively difficult to find investigated of this relationship in the Sri Lankan context, especially in the telecommunications sector. The present study investigated how these factors are related to each other and how they affect employees. Deductive approach was applied using an online survey research method and a quantitative research methodology. The population of the study was the managerial level employees of ABC Telecommunication Company, and the sample size was 214 Correlation and regression analyses were performed using SPSS. According to the findings of the study, it is concluded that emotional intelligence has a statistically positive effect on organizational commitment. Furthermore, it was found that perceived organizational justice has a moderating role on emotional intelligence and organizational commitment. A relationship was found between the three variables and both hypotheses were accepted.