11th HRM Student Research Symposium 2024
Permanent URI for this collectionhttp://repository.kln.ac.lk/handle/123456789/29188
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Item IMPACT OF EMOTIONAL INTELLIGENCE ON EMPLOYEE PERFORMANCE WITH THE MEDIATING EFFECT OF CREATIVITY: A STUDY OF EXECUTIVE LEVEL EMPLOYEES IN ABC (PVT) LTD IN TIRE MANUFACTURING INDUSTRY IN SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Gunarathne, R.B.I.R.; Jayasinghe, C.This research aims to examines the impact of emotional intelligence on employee performance in executive level employee category in ABC Pvt Ltd, a tire manufacturing company in Sri Lanka, emphasizing the mediation role of creativity. Emotional intelligence, which comprises empathy as well as self-awareness, is increasingly taken to be one of the key determinants of performance, not least in fast-changing organizational environments that are now common. Such relationship can further be empowered toward innovation and problem-solving with creativity. For this using a quantitative cross sectional survey design, 300 executive staff members were the population and a sample of 169 employees were taken. A structured questionnaire measuring emotional intelligence, creativity, and employee performance using a 5-point Likert scale was used to collect data. Statistical analysis performed included correlation and regression through SPSS for establishing relationship and hypotheses testing. Findings of the research demonstrated that emotional intelligence is a significant positive contributor to employee performance levels. This also favors creativity, which influences employee performance. Creativity served as a key mediator in strengthening the relationship between emotional intelligence and its performance outcomes. These results underline the importance of emotional intelligence and creativity in enhancing organizational efficiencies and innovations. This study has identified as crucial emotional intelligence and creativity in enhancing employee performance in the manufacturing sector. Organizations should then consider the necessity of emotional intelligence and creativity development through training and leadership development programs for better productivity and innovation.Item IMPACT OF EMOTIONAL INTELLIGENCE ON ORGANIZATIONAL COMMITMENT WITH THE MODERATING ROLE OF PERCEIVED ORGANIZATIONAL JUSTICE: A STUDY OF ABC TELECOMMUNICATION COMPANY(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Kumara, R.S.K.R.N.; Jayasinghe, C.Previous scholars have identified organizational commitment as an essential tool that can increase retention and reduce turnover rates and improve other overall employment factors. However, the biggest problem facing the industry today is the high employee turnover rate, but significantly, managerial level employees have higher commitment than the other level. This study aims to explore the impact of emotional intelligence on organizational commitment and the moderator role of perceived organizational justice in the above relationship, considering management level employees in ABC Telecommunications Company in Sri Lanka. Although the relationship between organizational commitment and emotional intelligence has been confirmed in the Western literature, it has been relatively difficult to find investigated of this relationship in the Sri Lankan context, especially in the telecommunications sector. The present study investigated how these factors are related to each other and how they affect employees. Deductive approach was applied using an online survey research method and a quantitative research methodology. The population of the study was the managerial level employees of ABC Telecommunication Company, and the sample size was 214 Correlation and regression analyses were performed using SPSS. According to the findings of the study, it is concluded that emotional intelligence has a statistically positive effect on organizational commitment. Furthermore, it was found that perceived organizational justice has a moderating role on emotional intelligence and organizational commitment. A relationship was found between the three variables and both hypotheses were accepted.Item THE IMPACT OF PAY TRANSPARENCY ON TURNOVER INTENTION. THE MEDIATING ROLE OF PERCEIVED ORGANIZATIONAL TRUST: A STUDY OF TOP AND MIDDLE LEVEL EMPLOYEES IN SELECTED GLOVE MANUFACTURING ORGANIZATION IN COLOMBO DISTRICT, SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Deshapriya. D.C.; Jayasinghe, C.Building a transparent organizational culture is critical to an organization's success in a rapidly changing business environment. Building such a culture within an organization is a challenge for organizations. Therefore, it is important to consider how organizations can increase organizational transparency with existing employees. Implementing Pay transparency is considered as a one of the significant aspects in modern business context in order to build a transparent culture within the organization. Moreover, given the current situation in Sri Lanka, employee turnover has become a major concern for organizations in the business community. Therefore, the primary aim of this study was to examine the impact of pay transparency on turnover intention with the mediating role of perceived organizational trust. The study population consisted of top and middle level employees working for a specific Glove manufacturing company in the Colombo district of Sri Lanka. The population consisted of 135 top and middle level employees and the sample consisted of 100 respondents from those selected for the sample based on a stratified random sampling method. Additionally, data for the study were collected using a self-administered questionnaire. Statistical Package for Social Science (SPSS), version 23.0 was used as a tool for data analysis and both descriptive and inferential statistics, namely correlation and regression were used to analyze data. Regression analysis results showed a significant impact of pay transparency on turnover intention of top and middle level employees. Consistently, the study found that perceived organizational trust mediates this relationship. Moreover, it can be recommended that future research can be conducted in the same field as the quantitative research and replicate the research in different industry and cross-cultural contexts. In addition, future research can examine new and innovative practices that ensure transparent pay practices and reducing turnover intention among employees.Item THE IMPACT OF WORK FROM HOME ON EMPLOYEE PRODUCTIVITY WITH THE MEDIATING EFFECT OF EMPLOYEE MENTAL WELL-BEING AT ABC IT COMPANY IN SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Somarathna, J. T. C.; Jayasinghe, C.The study primarily focuses on how work from home affects employee productivity at ABC IT Company in Sri Lanka. Employee mental well-being serves as a mediator on the relationship between work from home and employee productivity. In addition to that, this study aims to bridge that gap by examining the impact of work from home on employee productivity among software developers in IT industry in Sri Lanka, with employee mental well-being acting as a mediator in the relationship. Although there is enough literature on work from home, employee productivity and employee mental well-being in the other countries. There is less research in Sri Lankan context to test the relationship between work from home on employee productivity and the mediating effect of employee mental well-being, especially in IT Industry in Sri Lanka. This research is deductive research and was conducted using a survey research strategy and quantitative research method. Software developers of ABC IT Company were chosen as the population of the study. The sample size was 163, data collection was done through a standardized questionnaire and simple random sampling technique was applied to select the participants. A google form was created and distributed to collect data. The number of employees who responded was 166 out of 175 employees. Statistical Package for Social Science (SPSS), version 20.0 was used as a tool for data analysis and both descriptive and inferential statistics, namely correlation analysis and regression analysis were used to analyze data. Findings of the analysis reveal that there is a strong positive correlation between work from home and employee productivity. Furthermore, a significant impact is found from work from home on employee mental well-being, employee mental well-being on employee productivity, work from home on employee productivity and employee mental well-being mediated the relationship between work from home and productivity in the selected study domain.Item IMPACT OF EMPLOYEE MINDFULNESS ON WORK ENGAGEMENT WITH THE MEDIATING EFFECT OF EMPLOYEE WELL-BEING: WITH SPECIAL REFERENCE TO THE ABC COMPANY IN IT INDUSTRY IN SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Dissanayake, D.A.T.D.; Jayasinghe, C.This study investigates how employee mindfulness impacts employee work engagement, with a specific focus on the mediating role of employee well-being in the context of the Sri Lankan IT industry, using IT professionals of ABC Company as a case study. Generally, the IT industry deals with high demands and consequently a high level of stress. As a result, the IT industry highly suffers from issues related to employee burnout and turnover. Therefore, organizations stepping into exploring new strategies for effective employee engagement is critically important. As one of the strategies, employee mindfulness has been identified as a proposition for improving employee well-being and work engagement, and this study aims to validate these claims by examining how employee mindfulness affects employee well-being and, in turn, improves work engagement among IT professionals. This study used quantitative research methods and data were collected through a structured questionnaire distributed to IT professionals at ABC Company. According to the analysis, employee mindfulness positively affects work engagement, and this relationship significantly mediates the employee’s well-being. These findings suggest that employee mindfulness not only directly improves employee work engagement but also indirectly improves employee well-being. This dual effect highlights the importance of fostering a holistic approach to a mindfulness-oriented workforce. Further, the findings of this study provide actionable insights for organizational leaders in the IT industry and HR professionals and provide a route map for implementing mindfulness practices to enhance employee well-being and employee work engagement.Item IMPACT OF EMPLOYEE BRAND ENGAGEMENT ON SERVICE PERFORMANCE WITH THE MEDIATING EFFECT OF JOB SATISFACTION OF FRONTLINE EMPLOYEES IN SUPERMARKET SECTOR IN COLOMBO DISTRICT SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Srilali, A. M. N. K.; Jayasinghe, C.The purpose of this research is to identify the impact of employee brand engagement on service performance with the mediating effect of job satisfaction of frontline employees in the supermarket sector in the Colombo district, Sri Lanka. Although there is sufficient literature on employee brand engagement, service performance, and job satisfaction in the Western region, there is less research in the context of Sri Lanka to test the relationship between employee brand engagement and service performance, especially in the supermarket sector. This research is deductive and was conducted using a survey research strategy and a quantitative research method. Frontline employees in supermarkets were chosen as the population of the study, and the sample size was 196. Data collection was done through a standardized questionnaire, and a stratified sampling technique was applied to select the participants. A Google Form was created and distributed to collect data. The number of employees who responded was 196 out of 230 employees. The Statistical Package for Social Science (SPSS), version 23.0, was used. Correlation and regression analyses were performed to analyze the data. The results indicate that there is a positive relationship between employee brand engagement and service performance. Furthermore, it was found that job satisfaction partially mediates the relationship between employee brand engagement and service performance. This means that higher levels of employee brand engagement lead to higher job satisfaction, which in turn positively impacts service performance.Item IMPACT OF COGNITIVE SKILLS ON ACADEMIC PERFORMANCE OF FINAL YEAR UNDERGRADUATES WITH THE MODERATING EFFECT OF EXTRACURRICULAR ACTIVITIES: WITH SPECIAL REFERENCE TO UNIVERSITIES IN THE WESTERN PROVINCE(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Livera, W. M. I.; Jayasinghe, C.The objective of this study was to analyze the impact of cognitive skills on the academic performance of undergraduates in Sri Lanka and examine the moderating effect of university extracurricular activities on the relationship between cognitive skills and academic performance of undergraduates in Sri Lanka. Cognitive skills were conceptualized in terms of creativity, problem-solving, and critical thinking. Management Faculty undergraduates from state universities in the Western Province make up the population. In this study, out of the target population, 342 undergraduates were selected as the sample. This study used quantitative research methods, and data were collected through a structured questionnaire distributed to final-year undergraduates in the Western Province. The findings of this study indicate that there is a significant impact of undergraduates’ cognitive skills on academic performance, and that higher levels of extracurricular activities strengthen the relationship between cognitive skills and academic performance. This study's findings provide better guidance for university undergraduates to become more productive and effective through national universities in Sri Lanka. The results of the study could guide the creation of curricula by highlighting the value of encouraging creativity, problem-solving, and critical thinking in management undergraduates. It is recommended that state universities take necessary action to develop undergraduates’ cognitive skills in an appropriate manner.