ICBI 2021
Permanent URI for this collectionhttp://repository.kln.ac.lk/handle/123456789/24117
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Item Leadership and Innovation on Firms’ Performance with the Moderation of Competitive Rivalry: A Study on Large Export Manufacturing Firms in Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Jayasekera, J.A.W.M.; Karunarathne, W.V.A.D.; Semasinghe, D.M.The purpose of this paper is to empirically investigate the effects of Leadership Management Style (LMS) and Innovation (INV) on Firms Performance (FP). Whist this study proposes to examine the mediating role of Innovation (INV) in the relationship between LMS and FP in large export manufacturing Firms in Sri Lanka. Further the study will examine the moderating effect on Competitive Rivalry (RVLRY) in the relationship between LMS and INV. Using a sample of 453 large export manufacturing companies in Sri Lanka and “C” level managers were chosen in and data collected through a questionnaire developed using google form and structural equation modeling was used using AMOS. The results reveal that LMS has a significant impact of Firms performance (FP) and the Innovation (INV). The results also indicate that RVLRY has a moderating impact of relationship between LMS and INV. Findings of this study reinforce the leadership on Innovation and improved firms’ performance both financial and non-financial aspects. In addition, leadership role plays a significant role in a competitive environment to innovate and perform. This is one of the earliest studies on Leadership Style on Innovation and Firms’ performance when there is a moderating impact of completive Rivalry in the large export manufacturing category of firms in Sri Lanka.Item Factors Influencing Employee Retention in Health Care Sector: A Study of Private Health Care Sector in Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Senthuran, S.The importance of health personnel in national growth cannot be overstated. Globally, health workers are scarce. Previous studies focused on rural and remote areas. The rural vs urban setting, and therefore the characteristics influencing health professionals' desire to stay, limit the dispersion of research findings. The research has traditionally centered on doctors and nurses. Doctors and nurses are not alone in their tasks, but allied health care workers are. Because various categories of employees have distinct requirements, and because physicians and nurses influence policy development, the survey results are limited in their generality, leading to common effects of motivating other sorts of employees. In today's ever-changing competitive corporate climate, attracting and retaining competent employees is critical. All organizations strive to increase customer and employee satisfaction, product and service quality, and employer branding. However, research on "factors influencing employee retention in healthcare" is scarce and incomplete. Thus, this study aims to find the factors Influencing Employee Retention in Healthcare and how job satisfaction mediating to talent retention and organizational performance? This study aims to collect research articles on staff retention and how it impacts the healthcare business. This publication evaluated the literature in depth, focusing on the top-ranked papers. This knowledge is critical for academics, researchers, and practitioners to develop the field using job satisfaction as a mediator. Discussion of existing research and recommendations for future study, concentrating on literature shortages. The literature study shows that talent retention has improved the healthcare industry's performance.Item Business Process Management (BPM) Integrated with Daily Management (DM) to Sustain Organizational Performance in Lean Manufacturing Industry(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) De Silva, P.H.S.C.Business process management (BPM) and Daily management (DM) are both recognized for improving organizational performance through continuous improvement, yet their similarities and differences have been poorly discussed so far. This paper aims to explore with both methodologies of improving sustainable operational performance in Lean manufacturing industry. The purpose of this study is to explore the link between Manufacturing Strategy cascading into DM, while improving internal functional business processes through BPM discipline hence sustainable operational performance in Lean manufacturing industry. This paper approach was used to explore the relationships between various prerequisites of integration and to understand “how” or “why” their presence may influence the success of sustaining integration. LM itself comprise of different management systems and methodologies. Both methodologies BPM and DM seek continuous improvement with focus on the customer and process standardization have the potential to bring to organizations gains in cost reduction, waiting times and quality increase. Regarding the observed differences, the main flow type analyzed by each methodology (information and materials for BPM and DM, respectively) and the type of vision used by both to develop the culture of continuous improvement are highlighted (top–own and bottom–up, for BPM and DM, respectively). In the authors ‘view, these differences are fundamental so that these BPM and DM methodologies can be applied in synergy within the same organization. This paper extends theoretical contribution in production and operations management literature, highlighting how social and technical practices have to interact to enable a successful lean manufacturing implementation.Item Constructing Lean-Green Productivity Index to Quantify the Environmental Impact for the Leaner Apparel Industries in Sri Lanka(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Perera, R.A.S.A.; Wahala, W.M.P.S.B.; Amarasena, T.S.M.The apparel industry in Sri Lanka is having lack of mechanism to measure the environmental benefits from lean, which is well-known philosophy to eliminate waste. The main objective of this study is “To quantify the impact of the lean savings towards the environment, through the lean- environmental matrix based on Green productivity matrix?” The main objective is reached through the following sub-objectives such as: to identify what variable has been the highest correlation among the lean savings and lean earnings with Product Life Cycle Cost in the operational activities in the apparel industry in SL; to identify how to develop the quantify coefficients for the environmental index in the apparel industry in Sri Lanka; to identify what type of relationship prevails between lean productivity and the environmental index in the apparel industry in SL; to identify what type of quantifying relationship prevails between the Lean productivity index and the environmental index in the operational activities in the apparel industry in SL. Secondary data from twenty-five apparel is considered for the sample and Lean savings, Life Cycle cost, variables are considered as independent variables. Solid waste, Toxic waste, Energy waste, Water waste, and Air pollution will be considered as dependent variables. To reach them, Multiple Regression analysis, regression analysis, and Correlation analysis, green productivity matric are expected to use as analytical tools. This study will contribute to generating greener options to achieve Sustainability.Item Nexus of Social Capital and Social Psychological Capital on Success of Information Technology Startups: A Systematic Literature Review(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Bethmage, P.This study aims to explore and analyze the literature, related to social capital and social psychological capital on the success of startups, published in google scholar, Emerald and Taylor & Francis, from 2000 to the present. The objective of this paper is to review reveals by, first, to describe how this field of research is organized in terms of publications, authors, and sources (i.e. documents), and, second, to identify the main references cited and ways in which they are grouped (i.e. clusters). In addition, this paper discusses how this literature presents what has already been studied and the limits of these studies, as well as the research opportunities for this area, can be understood. Total 161 articles were reviewed on a search of the keywords through different databases and followed explicit, rigorous, and transparent methodology, and 67 articles were selected by using the PRISMA method. Based on a database containing 67 publications in the English language, a bibliometric analysis was conducted. The findings show that the publications of social capital and social psychological capital increase exponentially and more focused on quantitative research. The major driving force of research relating to this field is from the USA, EU, and Australia. Keyword occurrence results also provide a framework for the literature on social psychological characteristics, social capital by highlighting the connection with these factors to the success of startup businesses. This study has contributed to a better understanding of the literature on social capital and psychological characteristics to success of startups.Item Audit Expectation Gap: A Review of Literature(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Deepal, Deepal, A.G.; Jayamaha, A.Unexpected failures of corporate giants such as Enron, World Com, Arthur Andersen, and Xerox together with scams and financial scandals in the world have seriously damaged the image of the audit profession. As a result, society’s confidence and reliance on auditors have decreased while their expectations pertaining to the audit profession have increased, establishing an Audit Expectation Gap (AEG). Hence, the concept of AEG has been studied using various interpretations, as well as varied manifestations of the structure, limitations of each component, and related contributing variables. The purpose of this paper is to construct a new synthesis to the existing knowledge of AEG discovered by numerous scholars in the world. Hence, this study reviewed literature pertaining to definitions and meanings of AEG, relevant theories and models deployed, the factors contributed to the gap and several research methods used in empirical studies by numerous scholars. As a desk research, this study further reviewed the empirical studies pertaining to the developed and developing countries separately. As per the methodology in this study, the keywords, namely “audit expectation gap” and “audit expectation-performance gap” were used to search relevant publications in google scholar database. The research articles published from 1974 onwards were mainly selected. It was found that the empirical studies pertaining to the public sector is very few whereas there is a dearth of such studies in Sri Lanka. Finally, a fresh, but a more straightforward definition was created and described the significance of AEG, adding novelty to the extant literature, and given suggestions for further studies.Item Effectiveness of ERP on Supply Chain Management Performance: Exploratory Findings from Quick Service Restaurants in Riyadh(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Roshan, M.S.M.; Shamil, M.M.M.Adaptation of ERP is done by many industries for their SCM so that quick service restaurants operators, although heavy investments are made to acquire these software applications, yet their effectiveness is not evaluated. It is essential to study how effective this software on SCM. This article examines from an empirical study to investigate the effectiveness of enterprise resource planning (ERP) on supply chain management (SCM) from quick service (QSR) restaurants in Riyadh. The nature of study is such that of exploratory, theory-building research thus a Delphi study is an appropriate research design. Study was conducted with 22 supply chain executives attached to Quick Service Restaurant (QSR) industry from local and international chains presence in Riyadh. Findings from this exploratory study are threefold. First, there is an issue with integration of ERP with supply side functions such as integration of activities between suppliers and restaurant networks, secondly these is a limitation posed by ERP on SCM to the activities such as customization and new product developments. Thirdly and finally, the inflexibility of the system that doesn’t support in dynamic and changing supply chain needs. The finding of the study contributes to ERP solution providers to focus on their development that can produce much more suitable software solutions that industry needs and similarly QSR operators to know the limitations, shortcomings, and positive side of the software.Item Governance: Corporate vs SME A Review of Theories and Empirical Literature(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Kumara, K.M.C.; Munasinghe, M.A.T.K.The governance mechanism of institutions is a key to the success of any institution either it is a corporate or a SME as it has a greater bearing on institutional strategies and operations. However, depending on institutional system structures and complexity of operations and function, the nature of governance becomes complex. For corporates, good governance becomes crucial due its public accountability. However, governance of SMEs, cannot be disregarded as its impact on the success and survival of SME itself and considering the SME contribution to the economy of countries particularly labeled as low- and middle-income earning countries. This study aims to understand weather and how governance differs between the two types of institutions, Corporate Vs SME, paying especial attention to entrepreneurial setups, this article reviews prior literature on empirical findings and relevant theories used in such studies. Findings reveal that mostly used theories are agency theory and stakeholder theory and additionally theory of reasoned action, the theory of planned behavior and ultra vires theory have also been used to explain the owner's governance behavior. Review of literature helps finding some important issues that shows improper separation of ownership and governance, inequalities in benefit distribution between the owner and the management as critical. Such issues reveal the nature of difference of the governance between corporates vs SMEs mainly influenced by the owner’s behavior and centralized power of a single personality. The empirical findings question the suitability of benchmarking a governance structures of a Corporate for SMEs. This necessitates developing a proper governance structure to be able to guide the SMEs for adopting in their governance.Item Employee Perceptions of Training and Perceived Firm Benefits in Small and Medium Scale Manufacturing Enterprises in Sri Lanka: A Conceptual Model(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Nandasinghe, G.; Welmilla, I.; Wijewantha, P.Every firm must deal with training, and the objective is to increase employee competency so that the organization's human resources are as efficient and effective as possible. The major goals of training are to expand, improve, and enhance employees' abilities, skills, capabilities, and knowledge, resulting in higher productivity. There hasn't been any research done on the perception of training in the small and medium enterprises (SME) in Sri Lanka, particularly in the manufacturing sector. Further research found that no one has looked into the reasons for not arranging training and the relationship between training and company benefits in Sri Lankan SME businesses. Therefore, this study focused on the employee perceptions of training and perceived firm benefits in manufacturing sector of SME in Sri Lanka and the SME owner’s perspective on the importance and benefits of training initiatives. To bridge the gap in the literature, this study proposes a conceptual model based on an extensive review of the literature. Hence, a research framework has been propounded to determine the relationships between identified constructs in a future study. This conceptual model provides information regarding an association between employee perception of training and perceived firm benefits of training. Furthermore, the model can be identified the mediation effect of motivation to learn on the relationship between employee perception of training and perceived firm benefits of training. In addition, the conceptual model will serve as additional literature on the employee perception of training and perceived firm benefits of training in the SME sector in Sri Lanka that has not been explored.Item Digitalized Management Accounting Systems for Data Driven Decision Making Quality and Shareholder Value Creation: A Systematic Literature Review(Faculty of Commerce and Management Studies, University of Kelaniya, 2021) Gunawansha, H.A.L.C.This paper systematically investigates the body of literature on Digitalized Management Accounting Systems for data driven decision making quality and shareholder value creation. It provides a quantitative and qualitative overview of the existing literature to identify interrelationships between typologies, literature gaps and to identify emerging trends and areas for future research. This study used PRISMA 2020 statement in systematically analyzing the existing literature. By doing so, based on Boolean search of keywords in five databases namely: Scopus, EBSCO host, JSTOR, Taylor & Francis Online and Emerald were conducted. Further, literature search done using Google Scholar search engine. Data on the publications, journals, authors and citations were collected, double-checked and examined by applying bibliometric measures. Further qualitative typological and thematic analysis was conducted. Descriptive analysis identified that there is an emerging trend in research papers for the combined topic concerned. There is diversity in publications by country, by author and by journals indicating complexity and wide acceptance. Digitalized MAS and Data Driven Decision making contexts were most researched using qualitative methods. While quantitative methods were most used in Shareholder value creation context, indicating gap in qualitative studies for Shareholder Value Creation. Analysis of two co-occurrence per keyword networks and thematic analysis identified interlinks between Digitalized MAS for Data Driven Decision Making and Shareholder Value creation. The keywords “Digitalized management Accounting Systems” with Boolean operator AND “Shareholder Value creation” did not find direct results. This can be identified as the first attempt to combine the Digitalized MAS for Data Driven Decision making with Shareholder Value creation. There are literature written independently on each aspect, however studies combining all three aspects were absent in the literature.