International Conference on Library and Information Management (ICLIM)
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Item Improving Sinhalese Personal Name Authority Control in Sri Lankan Online Public Access Catalogues (OPACs)(Department of Library and Information Science, University of Kelaniya, Sri Lanka, 2023) Wanigasooriya, PriyanwadaPersonal names play a crucial role in locating books systematically and identifying individuals. Previous studies have emphasized that searching by an author's name is the most common method used by library users in automated systems. The objective of name authority control is to enhance searching and browsing capabilities by ensuring the accurate retrieval of all works associated with an individual, including variations of personal identity such as pseudonyms and family names. Unfortunately, Sinhalese personal names are quite common. These variations negatively impact information retrieval quality, the linking of related resources, and copyright management. Rather than that misspelled names and duplicated same name in data entries can be easily detected by machines. However, other variations, such as an author using their full name or an abbreviated form, one person having different name forms, or multiple people sharing the same name, cannot be easily identified by machines. Therefore, libraries employ authority control files for personal names, using a single, distinct spelling of the personal name (known as the heading) for each library material. The objective of this survey was to develop an automated authority file capable of accurately identifying books based on specific personal names. In pursuit of this goal, a statistical approach was utilized, which entailed compiling an extensive list of author names extracted from the university libraries of Kelaniya and Moratuwa. The dataset of author names (n=76,592 names) was obtained from the Tag 100 and Tag 700 data fields present within these libraries. To ensure data accuracy, a series of initial data cleaning steps were implemented to remove redundant, irrelevant, and incomplete entries from the dataset. It has been observed that libraries follow inconsistent patterns of name forms, without considering proper authority forms. Establishing a comprehensive automated author name authority file is essential to minimize confusion in these cases. Furthermore, adopting a proper transliteration process is important for effective authority control functions. To minimize errors in searching personal names, as identified by the survey, suitable name forms were automatically detected and separately compiled for authors. This compilation can help facilitate easier information searching across libraries.Item A Study on Electronic Services Provided by the National Library of Sri Lanka(Department of Library and Information Science, University of Kelaniya, Sri Lanka, 2023) Thilakarathna, M.D.B.C.M.; Wanigasooriya, PriyanwadaElectronic services are information services in electronic format that are handled by a computer device and encoded for handling. The National Library of the world provides a wide range of electronic library services to users. Today, the National Library of Sri Lanka provides e-library services in addition to traditional library services. With the COVID pandemic, there has been a rapid increase in the number of Electronic library services provided by the National Library of Sri Lanka. Today, there are 33 Electronic services provided by the National Library. It remains to be seen whether users will benefit from these services. For this research, numerous studies have studied users' behavior, usage of print resources, evaluation of electronic library services, and evaluation of library services using serverQUAL and LibQUAL, analyzing national and global research publications and printed and electronic media. The primary objectives of this study are four-fold. Firstly, it aims to identify and catalog the various electronic services that have been introduced by the National Library. Secondly, the study seeks to conduct an in-depth analysis of the current usage and adoption of these E-services among library users. Thirdly, it aims to identify any potential vulnerabilities or shortcomings in the existing E-services to ensure their optimal functionality and security. Lastly, the study endeavors to propose practical and effective measures that can be implemented to expand and enhance the range and quality of E-services provided by the National Library. By pursuing these objectives, the study aims to contribute to the overall improvement and advancement of library services in the digital age. This study has used a web-based survey methodology to study what electronic library services are available to readers, using a list of 59 items. In addition, two online questionnaires have been submitted to National Library users and National Library staff to study the status and use of Electronic services provided by the National Library. Based on the web-based survey methodology and the dual questionnaires, the National Library identifies the weaknesses in the electronic services provided and presents the results in simple frequencies and percentages. The research revealed that the National Library of Sri Lanka provides 69.49% of Electronic library services. Research has shown that 72% of respondents use the Electronic services provided by the National Library, and 28% of respondents do not use the electronic library services provided by the National Library. The research proposes the introduction of state-of-the-art electronic library services, features for the website, publicity of library services among the people of the country, and workshops and projects for staff IT knowledge and development.Item Machine Readable Cataloguing Format (MARC 21) to Organize Indigenous Knowledge (IK) Sources for Sustainable Development of Sri Lanka(Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2021) Madhumali, P.B.I; Wanigasooriya, PriyanwadaToday Indigenous or traditional knowledge is a critical factor for sustainable development. That knowledge can be defined as the practices maintained and developed by people, generally, it is utilized in rural areas, rural People have extended histories of interaction with the natural environment. But IK has long been ignored in the world. The main focus of this research was to develop a standard Machine Readable Catalogues (MARC) format to record, share and promote the usage of IK in Sri Lanka. This study will also formulate a field selection guide and maintain uniformity in bibliographic records of IK sources in library catalogs. The study employed an online survey method to collect data from stratified randomly selected Online Public Access Catalogues (OPACs) to examine the existing metadata structure of IK. The study Disclosed that IK is not well managed and Also self-developed methods have been used by some libraries. In this case, Library professionals have not been at the forefront in terms of organizing IK also identified. Researchers proposed MARC format contains metadata about other publication types such as palm-leaf, photos, films, videos, or audio cassettes, dramas, stories, songs containing folklore, and oral pieces that are not supported by the current library catalogues. Consequently, the proposed format will promote overlooked indigenous knowledge both by members and outsiders for sustainable development.Item A Gap Analysis of User Perception on Information Content of the University Libraries in Sri Lanka(3rd International Conference on Library and Information Management, Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2019) Wanigasooriya, PriyanwadaThis paper evaluated user perception on content of information or collection of university libraries in Sri Lanka. Study employed LibQUAL tool to collect data from university community and research revealed that library collections are not in a satisfactory level among users in university libraries.Item User Perception on Affect of Services in University Libraries in Sri Lanka.(Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya,Sri Lanka., 2017) Wanigasooriya, PriyanwadaAffect of service considered the human interaction of services of libraries. Since most important factors for good library services recognized as library staff members attitude and demeanor interpersonal skills interviewing and listening skill, and the effective approach, accuracy, and ability to provide the correct answer for customers. Recent studies suggested that perceptions of customer service quality depending on staff differencesand in online or offline interpersonal environment. Library employees play*a major*role in the functioning and*running of university libraries. Although they play an essential part, the key debate of the library administrators is what kind of library experience is linked to an effective library? Since there is no perfect measurement that can be used to evaluate the financial or sentimental values of library employees activities to its service quality but they influenced to the users in many ways. The majority of the findings regarding the service quality sector found that users expect politeness and help from the employees at the libraries especially those at the front desks whose main responsibility are for inquiries. The objectives of the study were to identify user perception on library staff, users’ minimumand desired expectationsfrom library staff, identify the users’ difficulties encountered from the receipt of library services and determine the necessary modifications to upgrade the service quality of the university libraries in Sri Lanka. The study employed the qualitative descriptive mixed method. Questionnaire survey and interviews has been employed.Two different types of questionnaires were used for the study: users’ questionnaires and librarians’ questionnaires. The samples of the respondents were of different ages, gender and disciplines and their frequency of library service usage varied. The peak hours of the libraries are from 10:00 a.m. till 5:00 p.m. making it perfect for the distribution of questionnaires, as most libraries are being utilized to do several activities. All data was analyzed using Statistical Package for Social Science (SPSS) Version 22 for Windows. The study mainly employed descriptive, frequency and gap analysis methods for data analysis. Study found that although, users were not expecting library employees’ individual attention while they utilize the library for numerous purposes, users have concerned on library employees’ knowledge and dependability in handling their service problems. But this study has observed that the librarians’ helpfulness, understanding of users’ information needs, willingness of handling their service problems are area of less satisfaction in Sri Lankan university libraries. Some of the library users have complained about the libraries were loud since staff talking and telephone conversations.Concluded data from the survey further illustrated that lack of library employees of sections to better maintains, their less supportiveness and carless fashion are also area of less satisfaction of users. To overcome above identified matters developing library employee’s training/motivation programs and recruiting minimum required employees for libraries are timely needed.Item Design and development of a desired Graduate Profile (GP) for the BA (Honors) Degree program in Library and Information Science (BLISC) conducted by the Department of Library and Information Science (DELIS), University of Kelaniya, Sri Lanka(Department of Library and Information Science, Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2016) Weerasooriya, W.A.; Weerasinghe, M.K.; Wanigasooriya, Priyanwada; Piyarathana Thero, Lagumdeniye; Suraweera, S.A.D.H.N.; Chamara, K.A.T.The principal objective of this paper is to explore the design and development a Graduate Profile for the BLISC honors degree, at the DELIS, University of Kelaniya, Sri Lanka and to map it with the K-SAM model (Knowledge is what student can and should know, Skills is what they can and should do, Attitude is how they think and behave and should, Mindset is how they perceive and should perceive the world) developed by the University Grants Commission (UGC) Sri Lanka. Graduate Profiles are the descriptions of attributes like the knowledge, skills, attitudes and behavioral elements (characteristics, qualities, ethics and norms, way of behavior, vision, mission, mindset, world of work are also considered) which a parent university or the educational authority expects from its graduates through the contact and non-contact hours with a view to position these graduates as universal citizens recognized with competent, social, cultural, good mannered, employable and environment friendly groups fitting local, regional, national and international demands and requirements. This is a result of a qualitative study performed on the basis of action research, content, needs and SWOT analysis and observation and experience matching and also of an ongoing study covering the BLISC degree program and its undergraduates. All the local and foreign curriculum standards relevant to study were also used. The 14 attributes expected from the BLISC Graduates are the 1.Subject Knowledge Capable (K), 2.Skilled (S), 3.Behavior Changer (A), 4.Information Literate and Lifelong Learner (SAM), 5.Language and Communication Competent (SAM), 6.Researcher and Scholar (SAM) 7.Analytical and Critical Thinker (SM), 8.Agent of Attitudes (A), 9.Planner and Time Manager (SA) 10.Problem Solver (SAM), 11.Environment and Social Friendly Group (AM) 12.Courageous Leader (SA) 13.Honest and Cultural Obedient Person (AM) 14.Dedicated Serviceman (K-SAM) and the final goal expected from GP is to develop a Visionary Global Citizen. How the BLISC undergraduates realize the major domains of K-SAM developed by the UGC are marked and mapped with the 14 attributes of the proposed GPabove. The attributes are mapped and embedded in the BLISC Degree program. There are altogether 42 study units in the curriculum and out of that, 26 are theory papers, 11 independent assignment based units, three practical or laboratory based units, 01 industrial training unit and the independent dissertation, altogether 42 units positioning in total 123 credits. While total study units attempt to inculcate the Knowledge domain of the undergraduates, 22 units develop Skills and 08 address the Attitudes and 6 units focus the Mindset domain. The dissertation and the industrial training units both play a major role in K-SAM. In addition to the BLISC curriculum, the field trip, library workshop method, Library and Information Science Student Association, three students’ societies namely English, IT and Library and all other creative and social functions like Teachers Day have been planned to improve these four domain K-SAM introduced by the UGC. Everything is directed to achieve the objectives of the GP.