Social Sciences
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Item Evaluation and Assessment of E-Service Quality of University Libraries in Sri Lanka(2017) Si, Li; Wanigasooriya, Priyanwada; Ranaweera, R.A.A.S.This paper aims to evaluate the quality of e-services provided via Sri Lankan University library websites to examine their current status and issues related to services. The study employed web-based survey method to evaluate the quality of e-services. Purposive sampling method was used to select 15 university libraries from the population. We adapted a 62 itemed checklist which was organized into 6 categories; core e-service, e-reference service, facilitating e-service, supportive e-service, currency, accuracy and speed quality, and website features examined by the survey. The study was limited to the 15 university library websites offering e-services in Sri Lanka by the expert judge approach which examined how well they performed during the study period. The data revealed that, although university libraries are offering more e-services via the websites, development of e-services is still in its infancy stage as compared to those of international experience. However, suggestions for future improvements are given. The results of this survey should assist in the evaluation of e-services and promote the services in an attractive way, enabling designers, and policy makers to improve upon future websites. In addition further studies are required to understand the user perception of the e-services to meet the specific needs of different types of users including the faculties and the students utilizing the university libraries.Item Subscription Libraries in Ceylon in the 19th Century: Special Reference to the Colombo Library, the Ceylon United Service Library and the Colombo Pettah Library(Faculty of Social Sciences, University of Kelaniya, Sri Lanka, 2013) Ranaweera, R.A.A.S.; Ranasinghe, PiyadasaThe contemporary library system in Sri Lanka systematically started with the establishment of “subscription libraries” during the early nineteenth century of the British governing period of Ceylon. These subscription libraries were established to fulfill the reading and recreational needs of the British Government and Army officers worked in Ceylon under the British Government. The library service extended to their family members as well. The aim of this study was to explore the subscription libraries functioned in the 19th century. The study mainly focused on the three prominent subscription libraries existed during the nineteenth century, namely the Colombo Library (1812), the Ceylon United Service Library (1813) and the Colombo Pettah Library (1829). These were the first set of subscription libraries established by the British in the Colombo city limit during the early years of their governing period in Ceylon. There was an annual grant received by these subscription libraries from the British Government in Ceylon. These grants were mainly used for the maintenance and functionality of libraries. Library users had to pay a small subscription fee for using the library. Qualitative research approach was adopted and study was mainly based on the secondary data. Secondary data were gathered from the secondary data sources such as “The Ceylon Calendar” The Ceylon Blue Book” and The Ferguson’s Directory”. Data was comparatively analyzed and arranged under the name of libraries. The study revealed that these three subscription libraries rendered a good service to its users throughout the 19th century. However, with the difficulties faced with regard to maintenance and functionality these libraries were amalgamated with other libraries to carry out a better library service to its patrons. As a result of the user demand for these three libraries, the government set up number of subscription libraries in the country covering main provinces such as Central, Southern and Northern by the end of the final quarter of the 19th century.Item The role of the national union catalogue in library cooperation in Sri Lanka(University of Kelaniya, 2008) Ranaweera, R.A.A.S.