Symposia & Conferences
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Item INVESTIGATING THE MODERATING ROLE OF HR PRACTICES IN THE RELATIONSHIP BETWEEN EMPLOYEE CREATIVITY AND READINESS DURING THE PRE-OPENING PHASE IN SRI LANKA’S HOSPITALITY INDUSTRY(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Maheshika M.G.H.; De Silva G.H.B.A.This study examines the moderating effect of human resource (HR) practices on the relationship between employee creativity and readiness during the pre-opening phase of Sri Lanka’s hospitality sector. The research addresses a critical gap by analyzing how HR practices - specifically training, communication, feedback, and role clarity - enhance employee creativity and facilitate readiness in the high-pressure pre-opening context. A quantitative research design was employed, utilizing a structured questionnaire distributed among employees with prior pre-opening experience at leading hotels, including Cinnamon Life Integrated Resort, Shangri-La, and ITC Ratnadipa. A total of 346 valid responses were subjected to descriptive statistics, correlation analysis, and moderation analysis using SPSS. The findings reveal a significant positive correlation between employee creativity and readiness, further strengthened by HR practices. Training and communication emerged as the primary enablers of creativity, whereas feedback and role clarity were the strongest determinants of employee readiness. These insights underscore the strategic importance of HR interventions in fostering a workforce capable of navigating the complexities of hotel pre-openings. The study contributes to the broader literature on HR management in hospitality and offers empirical evidence to inform HR strategies aimed at enhancing employee adaptability and performance. Future research should explore industry-specific best practices and the longitudinal effects of HR policies on workforce preparedness.Item Impact of Transformational Leadership on Employee Creativity in the Mobile Telecommunication Industry of Sri Lanka(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, 2015) Randeny, R.K.B.P.H.; Wijewantha, P.Today the business context is more competitive than ever before. All the external market factors like, technology, creativity, economic trends and etc., highly influence to the organizational profitability. As every organization is trying to get more benefits than their competitors, they need to concentrate on these factors. There are so many organizations in the same industry who are looking for same group of customers. So they have to differentiate their products and services from others. That is a competitive advantage for firms. The main source of gaining competitive advantage is the human resource or the employees of that company. Because they have uniqueness that anyone cannot imitate easily. Hence, it is an advantage to gain competitive advantage through the employees of the organization. When considering about the service industry, the uniqueness of the service is only depends on the employee who serve the service. So, if employees in an organization can provide an innovative and unique service to their customers, they can easily win the market. To achieve that particular competitive advantage the employee creativity is essential within the workplace. Currently, the problem is the employees are not that much of creative. So this research is conduct on to find out whether the transformational leadership makes an impact on employee creativity in the mobile telecommunication industry in Sri Lanka, which is highly competitive industry in Sri Lanka. Researcher tested a one hypothesis to see the relationship. So as to the research findings, it has found that there is a significant impact of transformational leadership on employee creativity in the mobile telecommunication industry in the Sri Lanka.