The Effect of Emotional Resilience on Job Performance of Executives in Selected Private Sector Organizations in Sri Lanka

Abstract

When operating in a complex work environment, it is obvious that the companies will have to face many challenges and changes. This will create a stressful work environment for the employees who are working. It is mandatory to have more resilient employees, who can quickly recover from the stress, as it affects directly to their low performance. The sole purpose of this study is to identify the impact of the ability of the individuals to quickly bounce back from the stressful situations and how does it impact on employees’ work performance. The study was an explanatory cross-sectional in nature. The simple random sampling technique has been used as the sampling method. The researcher distributed a questionnaire among the participants in the selected sample which encompasses 74 respondents from three selected companies where two companies are possessing 25 employees each and 24 employees from another company consists of executive level employees. In addition, the items of the questionnaire were extracted from a standard and well-tested measurement scale. Descriptive statistics, correlation and regression were used to analyze the collected data set in order to get in to a statistically supported conclusion. The findings have revealed that there is a significant relationship between the emotional resilience and the employee performance and also there is a impact comes from the employees’ emotional resilience on the employees’ work performance and the results depicted that 24.4% of an impact comes from emotional resilience. The findings of the research study will be beneficial for the companies who will hire more resilient individuals, who can quickly adapt and who can quickly recover from the hectic situations.