Service Quality Factors Affecting Passenger Satisfaction in Public Bus Transportation: a case study of Kegalle District Passenger Bus Transportation Service Sector reforms for Economic Development
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2016
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Sri Lanka Forum of University Economists (SLFUE), Department of Economics, Faculty of Social Sciences, University of Kelaniya
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Wijerathna, I.D.C. (2016) Service Quality Factors Affecting Passenger Satisfaction in Public Bus Transportation: a case study of Kegalle District Passenger Bus Transportation Service Sector reforms for Economic Development, In: Proceedings of the 5th International Conference of Sri Lanka Forum of University Economists, 22-23 December 2016, Department of Economics Faculty of Social Sciences University of Kelaniya, Sri Lanka, 232-236 pp.