Factors affecting job satisfaction of class III officers of Sri Lanka administrative service

Abstract

The Sri Lanka Administrative Service (SLAS) is the main administrative service of the Sri Lankan Government, with civil servants engaged both in the Central Government as well as in the provincial councils. Purpose of this research was to identify the factors affecting Job Satisfaction of Grade III officers of Sri Lanka Administrative Service (SLAS) and to identify the level of satisfaction. Primary Data were gathered using a structured questionnaire and structured interviews. The data were summarized using descriptive statistics. Through correlation and regression analysis the factors affecting Job Satisfaction of Grade III officers of SLAS were identified. Findings revealed that demographic variables and Pay, Promotion, Supervision, Fringe Benefits and Contingent Rewards are the determinants of Job Satisfaction of the target population. Further it was suggested that increasing the Base Pay, introducing a performance based promotion scheme, fair distribution of training opportunities and granting transport facilities will increase the level of Job Satisfaction.