Volume 10 - 2015
Permanent URI for this collectionhttp://repository.kln.ac.lk/handle/123456789/16117
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Item Determinants of Online Buying Behaviour(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) De Silva, G. H. B. A.The emerging digital economy has opened up new paradigms for retailing, and consumers across the world face new opportunities and challenges. However, the online firms face various problems today. The shopping cart abandonment in online shopping context is one such serious concern at present. On average, 71% of shopping carts are abandoned without a purchase. As a result, the researcher intends to probe the causes of online shopping cart abandonment in this study. According to the theory of planned behaviour, if there is a positive behavioural intention supported by favourable perceived behavioural controls online customers should end up with buying the product. However, abandonment of shopping cart is a situation that goes against this theory. The data was collected from online buyers across the world (n = 521) who were selected based on convenience in accessing them. This study while supporting the demographic factors of Age, Status and Gender to determine the abandonment behaviour shows there is no such relationship between geographical divide and abandonment behaviour. Moreover, this study suggests the executives and scholars to consider Age, Status and Gender when segmenting the markets in online context to minimize the abandonment behaviour and not to focus more on the geographical divide in such instances.Item A Critique on the Role of Social Media; Facebook(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) Padmasiri, M. K. D.; Kawshalya, M. D. P.This literature review reviews various roles of Facebook (FB) are playing in today's globalized world. According to literature, Facebook plays roles in various fields such as, marketing, online games, education, teaching, romantic relationship management, managing relationship among friends, and stakeholder engagement. The current study limits its investigation in to selected roles of Facebook such as academic teaching, marketing and romantic relationship management. One finding of the stated that using blogging tools to further develop relationships with undergraduate and graduate students and engage them in meaningful discussions outside of class time. According to another studies Facebook plays a major role in romantic relationship management which creates emotional outcomes as relationship satisfaction and trait jealousy. Further literature argues that network is important in changing the way of business talk with customer and indicates that Facebook plays a role as a communication channel in marketing at business level. Review discussed that FB plays important roles such as, FB in academic teaching, FB in marketing, and FB in romantic relationship. Based on above discussion study can conclude that Facebook plays an important role in various fields.Item The Impact of Total Quality Management Practices on Export Performance of Apparel Exporters in Sri Lanka(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) Abeykoon, M. W. B.; De Alwis, C.In today’s global competition and economic liberalization, quality has become one of the important factors in achieving competitive advantages. Hence, the quality and its continuous advancement has developed a significant meaning for todays' business. Developed countries often resist exports from developing countries if the exports do not meet their country quality standards. Sri Lanka like other developing economies is also trying hard to exploit business opportunities in international markets and has succeeded as far as textiles and apparel industry. Purpose of this study was to examine the impact of Total Quality Management Practices (TQMP) on Export Performance (EP) of apparel exporters of Sri Lanka. A five point Likert scale questionnaire was used as the key instrument of data collection and data were obtained from 65 apparel exporters in Sri Lanka. Eight dimensions were used to measure TQMP including Leadership, Training, Employee Management, Information and Analysis, Supplier Management, Process Management, Customer Focus and Continuous Improvement. The regression and correlation analysis were used to examine the impact of TQMP on EP and the relationship between TQMP and EP. Results of the study clearly indicated that all dimensions except Information and Analysis were significantly correlated with EP. In addition, Customer Focus, Continuous Improvement and Supplier Management were found as the most significant dimensions that impact on EP.Item The Impact of Total Quality Management Practices on Export Performance of Apparel Exporters in Sri Lanka(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) Abeykoon, M.W.B.; de Alwis, C.In today’s global competition and economic liberalization, quality has become one of the important factors in achieving competitive advantages. Hence, the quality and its continuous advancement has developed a significant meaning for todays' business. Developed countries often resist exports from developing countries if the exports do not meet their country quality standards. Sri Lanka like other developing economies is also trying hard to exploit business opportunities in international markets and has succeeded as far as textiles and apparel industry. Purpose of this study was to examine the impact of Total Quality Management Practices (TQMP) on Export Performance (EP) of apparel exporters of Sri Lanka. A five point Likert scale questionnaire was used as the key instrument of data collection and data were obtained from 65 apparel exporters in Sri Lanka. Eight dimensions were used to measure TQMP including Leadership, Training, Employee Management, Information and Analysis, Supplier Management, Process Management, Customer Focus and Continuous Improvement. The regression and correlation analysis were used to examine the impact of TQMP on EP and the relationship between TQMP and EP. Results of the study clearly indicated that all dimensions except Information and Analysis were significantly correlated with EP. In addition, Customer Focus, Continuous Improvement and Supplier Management were found as the most significant dimensions that impact on EP.Item A Critique on the Role of Social Media; Facebook(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) Padmasiri, M.K.D.; Kawshalya, M.D.P.This literature review reviews various roles of Facebook (FB) are playing in today's globalized world. According to literature, Facebook plays roles in various fields such as, marketing, online games, education, teaching, romantic relationship management, managing relationship among friends, and stakeholder engagement. The current study limits its investigation in to selected roles of Facebook such as academic teaching, marketing and romantic relationship management. One finding of the stated that using blogging tools to further develop relationships with undergraduate and graduate students and engage them in meaningful discussions outside of class time. According to another studies Facebook plays a major role in romantic relationship management which creates emotional outcomes as relationship satisfaction and trait jealousy. Further literature argues that network is important in changing the way of business talk with customer and indicates that Facebook plays a role as a communication channel in marketing at business level. Review discussed that FB plays important roles such as, FB in academic teaching, FB in marketing, and FB in romantic relationship. Based on above discussion study can conclude that Facebook plays an important role in various fields.Item Determinants of Online Buying Behavior(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) de Silva, G.H.B.A.The emerging digital economy has opened up new paradigms for retailing, and consumers across the world face new opportunities and challenges. However, the online firms face various problems today. The shopping cart abandonment in online shopping context is one such serious concern at present. On average, 71% of shopping carts are abandoned without a purchase. As a result, the researcher intends to probe the causes of online shopping cart abandonment in this study. According to the theory of planned behaviour, if there is a positive behavioural intention supported by favourable perceived behavioural controls online customers should end up with buying the product. However, abandonment of shopping cart is a situation that goes against this theory. The data was collected from online buyers across the world (n = 521) who were selected based on convenience in accessing them. This study while supporting the demographic factors of Age, Status and Gender to determine the abandonment behaviour shows there is no such relationship between geographical divide and abandonment behaviour. Moreover, this study suggests the executives and scholars to consider Age, Status and Gender when segmenting the markets in online context to minimize the abandonment behaviour and not to focus more on the geographical divide in such instances.Item Reclaiming the Space of Social Entrepreneurship: A Case from Cosmetology Industry(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) Darshani, R.K.N.D.The concept of social entrepreneurship has been differently identified by diverse researchers leading to contradicting definitions. Therefore, claiming social entrepreneurship is still questionable in literature. As an answer to this contradicting findings and ideas of social entrepreneurship in literature, the current case study focused in explaining the social entrepreneurial characteristics and the behavior in cosmetology industry since very little attention has been given to cosmetology firms when recognizing social entrepreneurial ventures. There, the case study highlights the social entrepreneurial features are exist in cosmetology firms and addresses local efforts by targeting problems that have a local expression with a global relevance. Moreover, the case study elaborates how the firm tackle unmet socio-economic needs with an innovative way.Item Comprehensive Literature Review on Human Capital Investments Theory: What’s in it?(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) Devadas, U.M.‘Human Capital’ (HC) is being widely used in different fields: economics, human resource development, and national planning with different meanings in different fields. Seemingly, the term has, in some instances, been misused in the literature and in the practice. In such a context, it is worthwhile to investigate into the development of HC theory. This study has been dedicated to elaborate the evolution of human capital investment theory, the content of HC, the proxies of HC, the benefits of human capital investment, the causes of human capital investment, and the limits of human capital investment theory. This study, hence paves the way for positioning human capital investments theory in the literature and to strategies HC development practices consciously rather approaching to it with gut feeling.Item Exploring an HR Ecosystem: A Glimpse through Ten Gs(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) Dharmasiri, A.S.This concept paper is an attempt to present an HR ecosystem through a multi-layer framework involving ground, group, general and global levels. An ecosystem is briefly presented as a community of living organisms, drawing from its biological origins. It highlights a Seven G framework of HRM in the institutional context and moves beyond to industry and international perspectives in capturing three more Gs. Thus, the resulting ten Gs can be stated as Goal, Get, Give, Grow, Glue, Glow, Guard, Grapple, Grip and Gratify. Each of the above G is briefly discussed with associated challenges in the Sri Lankan context with possible recommendations for improvements. With a simplified approach, significant strategic imperatives are envisaged in order to reap the benefits of a vibrant HR ecosystem.Item Human Capital Requirement in Research for Enhancing Economic Development and Quality of Life(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka, 2015) Wijeyaratne, M.J.S.