Library and Information Science

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Author: search.filters.author.Wanigasooriya, Priyanwada

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    Evaluation and Assessment of E-Service Quality of University Libraries in Sri Lanka
    (2017) Si, Li; Wanigasooriya, Priyanwada; Ranaweera, R.A.A.S.
    This paper aims to evaluate the quality of e-services provided via Sri Lankan University library websites to examine their current status and issues related to services. The study employed web-based survey method to evaluate the quality of e-services. Purposive sampling method was used to select 15 university libraries from the population. We adapted a 62 itemed checklist which was organized into 6 categories; core e-service, e-reference service, facilitating e-service, supportive e-service, currency, accuracy and speed quality, and website features examined by the survey. The study was limited to the 15 university library websites offering e-services in Sri Lanka by the expert judge approach which examined how well they performed during the study period. The data revealed that, although university libraries are offering more e-services via the websites, development of e-services is still in its infancy stage as compared to those of international experience. However, suggestions for future improvements are given. The results of this survey should assist in the evaluation of e-services and promote the services in an attractive way, enabling designers, and policy makers to improve upon future websites. In addition further studies are required to understand the user perception of the e-services to meet the specific needs of different types of users including the faculties and the students utilizing the university libraries.
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    OPAC User interface evaluation in University Libraries in Sri Lanka
    (University of Kelaniya, 2010) Wanigasooriya, Priyanwada
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    Popularity of Cyber Libraries among the Academic Community in Sri Lanka
    (2010) Wanigasooriya, Priyanwada
    Information and Communication Technology(ICT) has revolutionized the concept of libraries. Each and every library is slowly getting digitized in the whole world. A concept of cyber library,elactronic library,digital library or libraray without walls comprises of digital collections, services and infrastructure to support lifelong learning, research, scholarly communication as well as preservation and conservation of our recorded knowledge. These libraraies reflect not only the changing nature of library referencing but also altering the attitudes of the people in the society. As an example; reading a paper, finding an article, a book, and author etc; from the cyber library is more trouble-free than in the various types of traditional physical libraries. (Public, National, Special and Academic). Today many users are dealing with online reference to overcome their academic desires such as compiling assignments, theses. So they inevitably become members of the cyber libraries and inevitably get addicted to it. This paper discusses accessibility, availability and popularity of cyber libraries among members of the academic community of universities in Sri Lanka. The main objectives of this study are to identify popularity of cyber libraries and to enhance the quality and user friendliness of cyber libraries for academic community in Sri Lanka. Another objective of this study is to identify the limitations of cyber libraries. The methodology followed in this study is deep exploration of cyber libraries and collecting data by sending questionnaires to 5% of the randomly selected academic staff members from 10 universities in Sri Lanka. Primary data revealed that cyber libraries are popular than the physical libraries among the academic community today, owing to their advantages (i.e. no physical boundary, round the clock availability, multiple access, easy information retrieval facility), and also due to its hospitality and user friendliness. On the other hand, they used to cite between 20%-40% of digital information for their research and in the bibliographies. Suggestion is made to introduce more training and guidance for better searching and retrieving information from the cyber libraries.
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    A National Collaborate Plan for the Development of Libraries in Sri Lanka
    (University of Kelaniya, 2013) Wanigasooriya, Priyanwada
    The essential feature of any good library system in any country is cooperation and collaboration. ‘Library collaboration is an umbrella term for the wide spectrum of cooperative processes and mechanism’. Concept of collaboration is brotherly and sisterly love or at least partnership abound. There are three major forms of activities connected with library collaboration. Firstly, in terms of ‘exchange’ secondly by ‘coalition’ (working together) and thirdly ‘entrepreneurial and one way marketing’. As a developing country like Sri Lanka should have a national collaboration plan for the development of libraries under the one umbrella. The ‘Mahinda Chinthana-Vision of future’, printouts main objective of the Sri Lanka is to transform into a strategically important economic centre of the world. Using our strategic geographical location effectively, it will develop our motherland as a naval, Aviation, Commercial, energy and Knowledge hub, serving as a key link between the east and the West. According to above mentioned vision will be able to achieved by batter use of information and knowledge in the country. According to the Statistics of the National Library and Documentation Services Board, there are more than 6,557 libraries in Sri Lanka. These libraries can be categorized into the following nine basic types:National library (1),Academic libraries (15),Special libraries (67),Public libraries (928),Departmental (34),School (4831),Piriven (615),Training collages (32) and Technical collages (34).But they work under the several government and non-government bodies. Main objective of the research is to identification of current situation of library collaboration and to develop a collaboration model for libraries in Sri Lanka. Other objectives of the research are; to study the existing status of library collaboration in Sri Lanka, to examine the collaboration programmes available in the south East Asian counties, to explain the issues and problems related to library collaboration in Sri Lanka, to design a national plan with the aim of improving library collaboration in Sri Lanka. Methodology followed in this study was survey and functional method. Stratified sampling method is used to select library sample for the research. 12 academic libraries(including university, Technical collages, Schools, Pirivens) and 30 special libraries (including national Library) and 10 main public libraries (Colombo, Kandy, Galle) as sample. Systematic sampling method is used to select users among the user population in above mentioned libraries in Sri Lanka. Primary data revealed that above mentioned libraries work under the several governmental, non-governmental or personal institutions. As an example, school libraries are under the ministry of education and special libraries are under their own cooperate bodies (i.e. Lake house library is under the lake house newspaper limited). However, above all types of libraries purchase library materials, maintain card or computer catalogues, classify materials, provide library services, recruit library staff, train them, provide user education programmes etc. without single collaboration plan even between one types of library. As a result of isolation from each other spend more money and waste time ineffectively.