Symposia & Conferences
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Item IMPACT OF JOB STRESS ON NON-MANAGERIAL EMPLOYEES’ JOB PERFORMANCE IN LOGISTIC INDUSTRY IN COLOMBO DISTRICT, SRI LANKA(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Pramodya, K.M.G.T.; De Silva G.H.B.A.In the modern-day world, job stress has become the prevalent discussion in many countries and organizations due to a variety of factors such as globalization, technological development, economic and political problems, work demands and societal pressures. Employees in the Logistic industry, especially non-managerial employees, experience high levels of job stress and it significantly influences employee performance and organizational success. In this research study, a systematic empirical study was conducted to fill out the contextual gap with the objective of examining the impact of job stress, including dimensions of work overload, role ambiguity, and time pressure, on the non-managerial employees’ job performance in the Logistic industry in Colombo district, Sri Lanka. Through a quantitative research approach, researchers aimed to answer the research questions by using a survey method in this study. Time horizon of the study was cross sectional and unit of analysis was individual. A sample of 166 individual non-managerial employees who are working in the banking industry in Colombo district was selected using the simple random sampling method. Using a self-administrated online questionnaire, including 29 question statements, data was gathered from respondents. The data gathered from the questionnaire was analyzed using the computer-based statistical data analysis package SPSS. The reliability and validity of the instruments were assured. The empirical findings of the study revealed that work overload, role ambiguity, and time pressure have a significant negative impact on non-managerial employees’ job performance in the Logistic industry in Colombo district. Ultimately, the findings of this research study concluded that job stress has a significant negative impact on non-managerial employee performance in the Logistic industry in Colombo district, Sri Lanka.Item FACTORS AFFECTING EMPLOYEE TURNOVER INTENTION IN SRI LANKA’S HOTEL INDUSTRY WITH REFERENCE TO EXECUTIVE- LEVEL EMPLOYEES IN THE WESTERN PROVINCE(Department of Human Resource Management, Faculty of Commerce and Management Studies, University of Kelaniya, Sri Lanka., 2025) Madusanka M. J.; De Silva G.H.B.A.This study investigates the factors influencing employee turnover intention among executive-level employees in Sri Lanka’s hotel industry, with a particular focus on the Western Province. The study aims to identify key determinants of turnover and assess their impact on employees' decisions to leave the industry. A structured online questionnaire was designed and distributed to a randomly selected sample of 127 executive and senior-level employees. The sample comprised respondents with diverse demographic characteristics, including gender, age, education level, and length of service. Data were analyzed using SPSS 25.0, employing correlation and regression techniques to examine the relationship between job characteristics, work environment, human resource management practices, and job stress on turnover intention. The findings indicate that multiple factors contribute significantly to turnover intention among executive-level employees. These factors have a direct influence on employees’ decisions to leave, emphasizing the need for proactive retention strategies. The study underscores the importance of fostering a positive work environment, implementing effective human resource management practices, and mitigating job-related stress to reduce turnover rates in the hotel industry.